FAQ

Frequently Asked Questions

No! We list all our ingredients on our website product pages and on our labels. Our ingredients are selected based on the most recent research and the latest findings from the National Institute of Health.

Yes! We have a rigorous testing process. We test each product for microbes and stability. We also test the packaging to ensure it has no contamination or threat of Covid-19.

Yes. We use glass packaging for our Organic Coconut Face Cream and Eye Cream because we care about the environment as much as we care about skincare.

The type of retinol we use, also known as Vitamin A, is Retinyl Palmitate, featured in our Signature Series Organic Coconut Face Cream and Organic Coconut Eye Cream to stimulate collagen production and encourage the growth of new skin cells. The quantity we use is based on a scientific formulation that combines other organic ingredients. The balance of Retinyl Palmitate ensures a deeply nourishing and moisturizing experience.

We have a generous time frame of 60 days for returns or exchanges. If you are unsatisfied with your purchase, we are more than happy to issue a refund. Simply email us at info@organicreef.com for a pre-paid shipping label, free of charge to you. Refunds are processed upon receipt and exchanges are processed within 7 days of receipt.

If you have a question that we haven't answered on our website or in our FAQS, please feel free to email us at info@organicreef.com and we will get back to you within 24 hours.